{"nhtsa_id":10146471,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-11-05","date":"2018-09-05","document_id":"15-229-18R","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT","mfr_system":null,"summary":"This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual ?Infotainment (Diagnostics) - Diagnostics with Phenomena? section as a starting point.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10146471-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10146471-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10146471","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"SUBARU","model":"ASCENT","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_subaru_ascent"]},{"make":"SUBARU","model":"BRZ","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_subaru_brz","2019_subaru_brz"]},{"make":"SUBARU","model":"CROSSTREK","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_subaru_crosstrek","2019_subaru_crosstrek"]},{"make":"SUBARU","model":"IMPREZA","year_from":2017,"year_to":2019,"match":"exact","vehicle_ids":["2017_subaru_impreza","2018_subaru_impreza","2019_subaru_impreza"]},{"make":"SUBARU","model":"LEGACY","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_subaru_legacy","2019_subaru_legacy"]},{"make":"SUBARU","model":"OUTBACK","year_from":2018,"year_to":2019,"match":"exact","vehicle_ids":["2018_subaru_outback","2019_subaru_outback"]},{"make":"SUBARU","model":"WRX","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_subaru_wrx"]},{"make":"SUBARU","model":"WRX STI","year_from":2019,"year_to":2019,"match":"base","vehicle_ids":["2019_subaru_wrx"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}