{"nhtsa_id":10145177,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-10-09","date":"2018-08-22","document_id":"32470-01","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"32470 01 - Service Update (Service Procedure Revised) - The Rear (or mid-row seat ) HVAC control panel capacitive touch sense buttons are inoperative due to the chrome plating on the buttons being too thick, creating electrical resistance. Replace the Auxiliary Heater and Air Conditioning Control.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10145177-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10145177-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10145177","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"CTS","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_cadillac_cts"]},{"make":"CADILLAC","model":"ESCALADE ESV","year_from":2016,"year_to":2016,"match":"base","vehicle_ids":["2016_cadillac_escalade"]},{"make":"CADILLAC","model":"XTS","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_cadillac_xts"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}