{"nhtsa_id":10144952,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-09-24","date":"2018-08-31","document_id":"SSM 47503","mfr_campaign":null,"replaces":null,"component":"ENGINE AND ENGINE COOLING","mfr_system":null,"summary":"Some 2017-2018 Vehicles equipped with a 3.3L or 3.5L EcoBoost engine may exhibit a no crank no start condition that only occurs in freezing ambient temperatures. This may be due to a frozen starter. Replace the starter with part number Jl3Z-11002-E. For claiming, use causal part 11002 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10144952-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10144952-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10144952","components":[{"id":"engine","name":"Engine","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"F-150","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_ford_f-150","2018_ford_f-150"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}