{"nhtsa_id":10144942,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-09-24","date":"2018-08-15","document_id":"SSM 47470","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2017-2018 Escape vehicles equipped with an electronic manual temperature control (EMTC) system and built on or after 28-Jul-2016 may exhibit an inoperative heating, ventilation and air conditioning (HVAC) system display and no HVAC operation after a key on event. When one of the HVAC controls are manipulated the system wakes up and will resume normal operation. To correct the concern, reprogram the HVAC module to the latest calibration using the latest version of the appropriate Ford diagnostic scan tool. Make sure you are connected to the internet when entering module programming to obtain the latest updates. For claiming, use causal part 19980 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10144942-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10144942-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10144942","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ESCAPE","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_ford_escape","2018_ford_escape"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}