{"nhtsa_id":10144865,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-09-24","date":"2015-03-31","document_id":"08-032-15","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; STEERING","mfr_system":null,"summary":"RE9 Radio Software Enhancements This bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank. ? Incorrect symbols displayed when entering destination using QWERTY keyboard. ? Navigation feature lockout disable. ? Navigation system resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Add China phone book search. ? Some functionality changes for China- keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone after it has been disconnect. ? Teleprompter screen shows incomplete text. ? Some functionality for traffic & weather jump button. ? After changing a language and then selecting CDDA ?of? is displayed as a tracking number. ? In ?Set Date Year? only 3 digits are displayed. ? Split map view will","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10144865-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2015/MC-10144865-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10144865","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"steering","name":"Steering","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"300","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_chrysler_300","2014_chrysler_300"]},{"make":"DODGE","model":"JOURNEY","year_from":2013,"year_to":2015,"match":"exact","vehicle_ids":["2013_dodge_journey","2014_dodge_journey","2015_dodge_journey"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}