{"nhtsa_id":10144219,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-09-10","date":"2018-07-26","document_id":"SSM 47430","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:HATCHBACK/LIFTGATE; LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK; TRAILER HITCHES; ELECTRICAL SYSTEM","mfr_system":null,"summary":"If a trailer hitch receiver is installed on a 2013-2018 Escape or 2015-2019 MKC vehicle equipped with a hands-free liftgate, the hands-free liftgate function will become inoperative. Hands-free liftgate function can be restored by replacing the existing hands-free liftgate actuation upper sensor (14F680), lower sensor (14F680), stone deflector (17779), hands-free liftgate actuation module (14B291), plastic fasteners (N807951S) and screws (W506964) that are required for the factory installed trailer hitch receiver with hands-free liftgate option. Replacement of these parts to restore hands-free liftgate function is not warrantable. Regardless of trailer hitch configuration, the hands-free liftgate system cannot be added to a vehicle that was originally built without the hands-free liftgate option.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10144219-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10144219-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10144219","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null},{"id":"trailer-hitch","name":"Trailer hitch","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ESCAPE","year_from":2013,"year_to":2018,"match":"exact","vehicle_ids":["2013_ford_escape","2014_ford_escape","2015_ford_escape","2016_ford_escape","2017_ford_escape","2018_ford_escape"]},{"make":"LINCOLN","model":"MKC","year_from":2015,"year_to":2018,"match":"exact","vehicle_ids":["2015_lincoln_mkc","2016_lincoln_mkc","2017_lincoln_mkc","2018_lincoln_mkc"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}