{"nhtsa_id":10144195,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-09-10","date":"2018-07-20","document_id":"tsb18-2216","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT","mfr_system":null,"summary":"Some 2012-2018 Focus Electric, 2013-2017 C-Max Energi, and 2013-2018 Fusion Energi plug-in hybrid electric vehicles (PHEV) may exhibit the high voltage (HV) battery failing to charge while connected to the second Generation 120-volt electric vehicle service equipment (EVSE) charge cord. Follow the Service Procedure steps to correct the condition.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10144195-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10144195-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10144195","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"battery","name":"12-volt battery","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"C-MAX ENERGI","year_from":2013,"year_to":2017,"match":"base","vehicle_ids":["2013_ford_c-max","2014_ford_c-max","2015_ford_c-max","2016_ford_c-max","2017_ford_c-max"]},{"make":"FORD","model":"FOCUS ELECTRIC","year_from":2012,"year_to":2016,"match":"base","vehicle_ids":["2012_ford_focus","2013_ford_focus","2014_ford_focus","2015_ford_focus","2016_ford_focus"]},{"make":"FORD","model":"FUSION ENERGI","year_from":2013,"year_to":2018,"match":"base","vehicle_ids":["2013_ford_fusion","2014_ford_fusion","2015_ford_fusion","2016_ford_fusion","2017_ford_fusion","2018_ford_fusion"]},{"make":"FORD","model":"FUSION HYBRID","year_from":2013,"year_to":2018,"match":"base","vehicle_ids":["2013_ford_fusion","2014_ford_fusion","2015_ford_fusion","2016_ford_fusion","2017_ford_fusion","2018_ford_fusion"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}