{"nhtsa_id":10143884,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-08-20","date":"2018-07-31","document_id":"15-219-18R","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introduces the Data Communications Module (DCM) to the AT&T cellular network the Telematics system operates on. The Telematics Service Provider (TSP) cannot communicate with the vehicle (DCM) until the CommCheck completes successfully.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10143884-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10143884-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10143884","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"SUBARU","model":"ASCENT","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_subaru_ascent"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}