{"nhtsa_id":10143767,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-08-20","date":"2018-07-18","document_id":"PIT5387F","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:APPLIANCE:AIR CONDITIONER","mfr_system":null,"summary":"This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10143767-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10143767-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10143767","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHEVROLET","model":"SILVERADO","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_chevrolet_silverado"]},{"make":"CHEVROLET","model":"SILVERADO 1500","year_from":2014,"year_to":2014,"match":"base","vehicle_ids":["2014_chevrolet_silverado"]},{"make":"CHEVROLET","model":"SILVERADO 2500","year_from":2015,"year_to":2016,"match":"base","vehicle_ids":["2015_chevrolet_silverado","2016_chevrolet_silverado"]},{"make":"CHEVROLET","model":"SILVERADO 2500","year_from":2018,"year_to":2019,"match":"base","vehicle_ids":["2018_chevrolet_silverado","2019_chevrolet_silverado"]},{"make":"CHEVROLET","model":"SILVERADO 4500","year_from":2019,"year_to":2019,"match":"base","vehicle_ids":["2019_chevrolet_silverado"]},{"make":"GMC","model":"SIERRA","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_gmc_sierra"]},{"make":"GMC","model":"SIERRA 1500","year_from":2014,"year_to":2016,"match":"base","vehicle_ids":["2014_gmc_sierra","2015_gmc_sierra","2016_gmc_sierra"]},{"make":"GMC","model":"SIERRA 3500","year_from":2018,"year_to":2018,"match":"base","vehicle_ids":["2018_gmc_sierra"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}