{"nhtsa_id":10143714,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-08-20","date":"2018-07-09","document_id":"TSB120309-061320","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR","mfr_system":null,"summary":"This Technical Service Bulletin describes the verification and resolution of fault code 3714 active with no other active fault codes. Due to a software issue, Fault Code 3714 may become active after adjusting INSITE? electronic service tool multiplexing parameters or troubleshooting other active selective catalytic reduction (SCR) related fault codes.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10143714-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10143714-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10143714","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"engine","name":"Engine","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"exhaust-emissions","name":"Exhaust and emissions","parent":null},{"id":"catalytic-converter","name":"Catalytic converter","parent":"exhaust-emissions"}],"codes":[],"topics":[],"vehicles":[{"make":"CUMMINS","model":"B6.7","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"CUMMINS","model":"ISB6.7","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"CUMMINS","model":"ISC","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"CUMMINS","model":"ISL9","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"CUMMINS","model":"ISV5.0","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"CUMMINS","model":"ISX11.9","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"CUMMINS","model":"ISX12","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"CUMMINS","model":"ISX15","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"CUMMINS","model":"L9","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"CUMMINS","model":"X15","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}