{"nhtsa_id":10143409,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-08-06","date":"2018-05-02","document_id":"18135 01","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN; STEERING; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"18135-01 - Customer Satisfaction Program. Certain vehicles may have a condition in which power steering software may disable power steering assist within a few seconds after a warm restart, or while idling or driving at very low speeds following a warm restart. If this occurs, a chime will sound and the vehicle?s driver information center will display the following message: ?DRIVE WITH CARE & SERVICE POWER STRG.ASSIST?. Restarting the vehicle may resolve the software fault. Reprogram the power steering control module.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10143409-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10143409-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10143409","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"steering","name":"Steering","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"ATS","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_cadillac_ats"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}