{"nhtsa_id":10142203,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-06-25","date":"2016-03-15","document_id":"08-028-16","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10142203-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10142203-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10142203","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"CHRYSLER","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"DODGE","model":"DODGE","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"DODGE","model":"RAM 1500","year_from":2010,"year_to":2012,"match":"base","vehicle_ids":["2010_dodge_ram","2011_dodge_ram","2012_dodge_ram"]},{"make":"DODGE","model":"RAM 2500","year_from":2010,"year_to":2012,"match":"base","vehicle_ids":["2010_dodge_ram","2011_dodge_ram","2012_dodge_ram"]},{"make":"DODGE","model":"RAM 3500","year_from":2010,"year_to":2012,"match":"base","vehicle_ids":["2010_dodge_ram","2011_dodge_ram","2012_dodge_ram"]},{"make":"DODGE","model":"RAM 4500","year_from":2011,"year_to":2012,"match":"base","vehicle_ids":["2011_dodge_ram","2012_dodge_ram"]},{"make":"DODGE","model":"RAM 5500","year_from":2011,"year_to":2012,"match":"base","vehicle_ids":["2011_dodge_ram","2012_dodge_ram"]},{"make":"FIAT","model":"FIAT","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"JEEP","model":"JEEP","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"1500","year_from":2009,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"1500","year_from":2013,"year_to":2019,"match":"exact","vehicle_ids":["2013_ram_1500","2014_ram_1500","2015_ram_1500","2016_ram_1500","2017_ram_1500","2018_ram_1500","2019_ram_1500"]},{"make":"RAM","model":"2500","year_from":2009,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"2500","year_from":2013,"year_to":2018,"match":"exact","vehicle_ids":["2013_ram_2500","2014_ram_2500","2015_ram_2500","2016_ram_2500","2017_ram_2500","2018_ram_2500"]},{"make":"RAM","model":"3500","year_from":2007,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"3500","year_from":2013,"year_to":2018,"match":"exact","vehicle_ids":["2013_ram_3500","2014_ram_3500","2015_ram_3500","2016_ram_3500","2017_ram_3500","2018_ram_3500"]},{"make":"RAM","model":"4500","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"4500","year_from":2013,"year_to":2018,"match":"exact","vehicle_ids":["2013_ram_4500","2014_ram_4500","2015_ram_4500","2016_ram_4500","2017_ram_4500","2018_ram_4500"]},{"make":"RAM","model":"5500","year_from":2008,"year_to":2009,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"5500","year_from":2013,"year_to":2018,"match":"exact","vehicle_ids":["2013_ram_5500","2014_ram_5500","2015_ram_5500","2016_ram_5500","2017_ram_5500","2018_ram_5500"]},{"make":"RAM","model":"C/V TRADESMAN","year_from":2013,"year_to":2016,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"PROMASTER","year_from":2014,"year_to":2018,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"PROMASTER 2500","year_from":2015,"year_to":2015,"match":"exact","vehicle_ids":["2015_ram_promaster-2500"]},{"make":"RAM","model":"PROMASTER 3500","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_ram_promaster-3500"]},{"make":"RAM","model":"PROMASTER CITY","year_from":2015,"year_to":2018,"match":"exact","vehicle_ids":["2015_ram_promaster-city","2016_ram_promaster-city","2017_ram_promaster-city","2018_ram_promaster-city"]},{"make":"RAM","model":"redundant 4500","year_from":2010,"year_to":2010,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"redundant 5500","year_from":2010,"year_to":2010,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}