{"nhtsa_id":10141601,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-06-18","date":"2018-05-23","document_id":"ZJA_Region Email","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"Region Email: Toyota has received reports indicating that a combination of high humidity, high temperatures and light intensity may cause the surface of the Dashboard (Instrument Panel) in some of the subject vehicles to become cracked and/or sticky over time. The Dashboard (Instrument Panel) is covered by Toyota's New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first). However, because we at Toyota care about each customer's ownership experience, Toyota is now offering a voluntary Customer Support Program that applies to cracked and/or sticky Dashboards (Instrument Panels) of covered vehicles as a result of heat, humidity, and light intensity, regardless of whether the vehicle is out of warranty.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10141601-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10141601-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10141601","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"TOYOTA","model":"CAMRY","year_from":2010,"year_to":2011,"match":"exact","vehicle_ids":["2010_toyota_camry","2011_toyota_camry"]},{"make":"TOYOTA","model":"CAMRY HYBRID","year_from":2009,"year_to":2011,"match":"base","vehicle_ids":["2009_toyota_camry","2010_toyota_camry","2011_toyota_camry"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}