{"nhtsa_id":10141585,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-06-18","date":"2018-05-16","document_id":"T-SB-0036-18","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","mfr_system":null,"summary":"TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories (including interior light, clock, and radio reset). * Interior cleanliness. * Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of their vehicle, dealers are required to install a service reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for service. (See PDS Check Sheet item 8 of \"Final Inspection and Cleaning.\") A new PDS Check Sheet has been developed for the 2019 model year C-HR. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10141585-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10141585-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10141585","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"TOYOTA","model":"C-HR","year_from":2019,"year_to":2019,"match":"exact","vehicle_ids":["2019_toyota_c-hr"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}