{"nhtsa_id":10141231,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-06-18","date":"2014-07-22","document_id":"24-004-14 REV. A","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Flash: HVAC System Intermittently Blows Cold Regardless of Setting This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Customers may experience the following condition: HVAC system intermittently blows cold regardless of blend door/temperature setting.Updating the HVAC software will correct this condition.This SB includes improved software over what was originally released with SB 24-004-14.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10141231-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10141231-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10141231","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"TOWN AND COUNTRY","year_from":2011,"year_to":2014,"match":"exact","vehicle_ids":["2011_chrysler_town-and-country","2012_chrysler_town-and-country","2013_chrysler_town-and-country","2014_chrysler_town-and-country"]},{"make":"DODGE","model":"CARAVAN","year_from":2011,"year_to":2014,"match":null,"vehicle_ids":[]},{"make":"RAM","model":"C/V TRADESMAN","year_from":2013,"year_to":2014,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}