{"nhtsa_id":10141166,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-06-18","date":"2018-06-09","document_id":"A18-001","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"Service bulletin - There is a problem with the audio/audio-navigation unit software, which may lead to one or more of the following symptoms: ? Audio unit does not connect to last known phone ? Home screen background color changes after factory reset ? Home screen defaults to standard setting after factory data reset ? Unknown Host Exception message appears ? Phone function screen crashes ? Private mode is shown on the meter when making phone calls ? Check Tuner message appears on Sirius XM screen ? Unable to switch music source ? Bluetooth® Audio still playing when receiving calls ? Navigation guidance does not stop when voice recognition activated ? Apple CarPlay? disconnects by itself ? Apple CarPlay does not start ? Music does not resume after phone call in Apple CarPlay ? Bluetooth Audio does not resume after handsfree call has ended ? USB devices not recognized ? Voice recognition does not start ? Unable to cancel TA announcements using SW back button ? Navigation Satellite icon flashing although satellites information is being received ? SIRI icon on display does not disappear ? AM radio stations have a lot of static and much louder at volume level 5","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10141166-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10141166-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10141166","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HONDA","model":"CIVIC","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_honda_civic","2018_honda_civic"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}