{"nhtsa_id":10141083,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-06-11","date":"2018-03-26","document_id":"SSM73793","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice output such as spoken navigation guidance is inoperative.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10141083-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10141083-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10141083","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JAGUAR","model":"E-PACE","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_jaguar_e-pace"]},{"make":"JAGUAR","model":"F-PACE","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_jaguar_f-pace","2018_jaguar_f-pace"]},{"make":"JAGUAR","model":"F-TYPE","year_from":2014,"year_to":2018,"match":"exact","vehicle_ids":["2014_jaguar_f-type","2015_jaguar_f-type","2016_jaguar_f-type","2017_jaguar_f-type","2018_jaguar_f-type"]},{"make":"JAGUAR","model":"XE","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_jaguar_xe","2018_jaguar_xe"]},{"make":"JAGUAR","model":"XF","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_jaguar_xf","2017_jaguar_xf","2018_jaguar_xf"]},{"make":"JAGUAR","model":"XJ","year_from":2010,"year_to":2018,"match":"exact","vehicle_ids":["2010_jaguar_xj","2011_jaguar_xj","2012_jaguar_xj","2013_jaguar_xj","2014_jaguar_xj","2015_jaguar_xj","2016_jaguar_xj","2017_jaguar_xj","2018_jaguar_xj"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}