{"nhtsa_id":10140490,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-06-11","date":"2018-02-19","document_id":"15-217-18","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10140490-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10140490-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10140490","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"SUBARU","model":"CROSSTREK","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_subaru_crosstrek"]},{"make":"SUBARU","model":"IMPREZA","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_subaru_impreza","2018_subaru_impreza"]},{"make":"SUBARU","model":"LEGACY","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_subaru_legacy"]},{"make":"SUBARU","model":"OUTBACK","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_subaru_outback"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}