{"nhtsa_id":10139891,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-06-11","date":"2014-12-10","document_id":"08-110-14","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Flash: Unresponsive Remote Entry Transmitter Integrated Key Frequency Operated Button (FOB) This bulletin involves updating the Passive Entry Module (PEM) with new software. Customers may experience an unresponsive remote entry transmitter integrated key FOB.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10139891-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10139891-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10139891","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"DODGE","model":"DURANGO","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_dodge_durango","2012_dodge_durango","2013_dodge_durango"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}