{"nhtsa_id":10139786,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-06-11","date":"2014-10-15","document_id":"19-003-14","mfr_campaign":null,"replaces":null,"component":"STEERING","mfr_system":null,"summary":"Clunk And/Or Bump Felt Through The Steering Wheel Under Moderate Braking And/Or Driving Over Rough Roads This bulletin involves road testing and if necessary replacing the intermediate shaft. Clunk and/or bump felt through the steering wheel under moderate braking or driving over rough roads. This can be caused by spline stick/slip from the intermediate shaft.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10139786-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10139786-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10139786","components":[{"id":"steering","name":"Steering","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"DODGE","model":"DURANGO","year_from":2011,"year_to":2012,"match":"exact","vehicle_ids":["2011_dodge_durango","2012_dodge_durango"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2011,"year_to":2012,"match":"exact","vehicle_ids":["2011_jeep_grand-cherokee","2012_jeep_grand-cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}