{"nhtsa_id":10139767,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-06-11","date":"2014-10-01","document_id":"08-086-14","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still display English. ? Help prevent navigation lockup. ? Ghost image of the vehicle?s brand logo on the display screen. ? Digital photos loaded onto the hard drive intermittently get lost. ? CD/DVD will not play (RHB only). ? Navigation accept screen will not clear (RHB only). ? Navigation shows ?acquiring signal? for an extended period of time (RHB only). ? New navigation graphics (RHB only). ? Sirius audio pop on power up. ? HFM audio pop on power up. ? HFM Mode resume with no information. ? Trip planner does not save a route after is was created (RHB only). ? Route guidance does not activate after the vehicle shuts down (RHB only). ? Longitude entry does not allow enough digits (RHB only).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10139767-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10139767-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10139767","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"200","year_from":2012,"year_to":2014,"match":"exact","vehicle_ids":["2012_chrysler_200","2013_chrysler_200","2014_chrysler_200"]},{"make":"DODGE","model":"CALIBER","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_dodge_caliber"]},{"make":"DODGE","model":"CHALLENGER","year_from":2012,"year_to":2014,"match":"exact","vehicle_ids":["2012_dodge_challenger","2013_dodge_challenger","2014_dodge_challenger"]},{"make":"DODGE","model":"DURANGO","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_dodge_durango","2013_dodge_durango"]},{"make":"DODGE","model":"GRAND CARAVAN","year_from":2012,"year_to":2014,"match":"exact","vehicle_ids":["2012_dodge_grand-caravan","2013_dodge_grand-caravan","2014_dodge_grand-caravan"]},{"make":"DODGE","model":"RAM 1500","year_from":2012,"year_to":2012,"match":"base","vehicle_ids":["2012_dodge_ram"]},{"make":"DODGE","model":"RAM 2500","year_from":2012,"year_to":2012,"match":"base","vehicle_ids":["2012_dodge_ram"]},{"make":"DODGE","model":"RAM 3500","year_from":2012,"year_to":2012,"match":"base","vehicle_ids":["2012_dodge_ram"]},{"make":"DODGE","model":"RAM 4500","year_from":2012,"year_to":2012,"match":"base","vehicle_ids":["2012_dodge_ram"]},{"make":"JEEP","model":"COMPASS","year_from":2012,"year_to":2014,"match":"exact","vehicle_ids":["2012_jeep_compass","2013_jeep_compass","2014_jeep_compass"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_jeep_grand-cherokee","2013_jeep_grand-cherokee"]},{"make":"JEEP","model":"LIBERTY","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_jeep_liberty"]},{"make":"JEEP","model":"WRANGLER","year_from":2012,"year_to":2014,"match":"exact","vehicle_ids":["2012_jeep_wrangler","2013_jeep_wrangler","2014_jeep_wrangler"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}