{"nhtsa_id":10139691,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-06-11","date":"2014-08-13","document_id":"09-003-14","mfr_campaign":null,"replaces":null,"component":"ENGINE AND ENGINE COOLING; SUSPENSION","mfr_system":null,"summary":"Strong Vibration And Loud Boom When Placed In Reverse At High Idle Speed This bulletin involves replacing the rear engine mount. Strong vibration and loud boom sound when placed in reverse during cold high idle (over 1100 RPM) and engine coolant temperature less than 70 degrees Fahrenheit (21 degrees Celsius).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10139691-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10139691-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10139691","components":[{"id":"engine","name":"Engine","parent":null},{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"CHEROKEE","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_jeep_cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}