{"nhtsa_id":10139289,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-06-04","date":"2018-03-08","document_id":"17398","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"17398 - Customer Satisfaction Program. Certain Various GM 2003-2018 model year vehicles, equipped with OnStar (UE1) that received vehicle communication interface module (VCIM) replacement during servicing, may have a condition in which at the time of communication module replacement, some modules were partially programmed or not programmed, rendering the OnStar feature without complete functionality.Contact OnStar by pushing the blue OnStar button and receiving confirmation of vehicle connectivity. If successful, no further action is required. If connectivity cannot be established reprogram the vehicle communication interface module.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10139289-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10139289-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10139289","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"GENERAL MOTORS","model":"GENERAL MOTORS","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}