{"nhtsa_id":10138961,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-06-04","date":"2016-03-02","document_id":"23-010-16","mfr_campaign":null,"replaces":null,"component":"LATCHES/LOCKS/LINKAGES:DOORS:LATCH; EQUIPMENT","mfr_system":null,"summary":"Rear Door Rattle Noise **This bulletin involves replacing the left rear door upper and lower latches and the rear door center striker.** The customer may describe a rear door rattle noise and/or a rear door lower latch not working properly. An example of a properly functioning latch (1) and malfunctioning latch (2) are shown in (Fig. 1).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10138961-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10138961-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10138961","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null},{"id":"door-latch","name":"Door latch","parent":"latches-locks"}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"PROMASTER","year_from":2014,"year_to":2014,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}