{"nhtsa_id":10137697,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-05-21","date":"2017-08-02","document_id":"PIC6296","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication. Technician should be advised that the Human Machine Interface and Global Diagnostic System 2 interaction concern has been reported to engineering for root cause and correction.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10137697-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10137697-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10137697","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BUICK","model":"ENCORE","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_buick_encore","2017_buick_encore","2018_buick_encore"]},{"make":"BUICK","model":"ENVISION","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_buick_envision","2017_buick_envision","2018_buick_envision"]},{"make":"BUICK","model":"LACROSSE","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_buick_lacrosse","2017_buick_lacrosse","2018_buick_lacrosse"]},{"make":"BUICK","model":"REGAL","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_buick_regal","2017_buick_regal","2018_buick_regal"]},{"make":"CADILLAC","model":"ATS","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_cadillac_ats","2017_cadillac_ats"]},{"make":"CADILLAC","model":"CT6","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_cadillac_ct6"]},{"make":"CADILLAC","model":"CT6 PLUG-IN HYBRID","year_from":2017,"year_to":2018,"match":"base","vehicle_ids":["2017_cadillac_ct6","2018_cadillac_ct6"]},{"make":"CADILLAC","model":"CTS","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_cadillac_cts","2017_cadillac_cts"]},{"make":"CADILLAC","model":"ELR","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_cadillac_elr","2017_cadillac_elr"]},{"make":"CADILLAC","model":"ESCALADE","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_cadillac_escalade","2017_cadillac_escalade","2018_cadillac_escalade"]},{"make":"CADILLAC","model":"XT5","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_cadillac_xt5","2018_cadillac_xt5"]},{"make":"CADILLAC","model":"XTS","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_cadillac_xts","2017_cadillac_xts"]},{"make":"CHEVROLET","model":"CAMARO","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_chevrolet_camaro","2017_chevrolet_camaro","2018_chevrolet_camaro"]},{"make":"CHEVROLET","model":"COLORADO","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_chevrolet_colorado","2017_chevrolet_colorado","2018_chevrolet_colorado"]},{"make":"CHEVROLET","model":"CORVETTE","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_chevrolet_corvette","2017_chevrolet_corvette","2018_chevrolet_corvette"]},{"make":"CHEVROLET","model":"EQUINOX","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_chevrolet_equinox"]},{"make":"CHEVROLET","model":"IMPALA","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_chevrolet_impala","2017_chevrolet_impala","2018_chevrolet_impala"]},{"make":"CHEVROLET","model":"MALIBU","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_chevrolet_malibu","2017_chevrolet_malibu","2018_chevrolet_malibu"]},{"make":"CHEVROLET","model":"SILVERADO","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_chevrolet_silverado"]},{"make":"CHEVROLET","model":"SILVERADO 2500","year_from":2016,"year_to":2016,"match":"base","vehicle_ids":["2016_chevrolet_silverado"]},{"make":"CHEVROLET","model":"SILVERADO 2500","year_from":2018,"year_to":2018,"match":"base","vehicle_ids":["2018_chevrolet_silverado"]},{"make":"CHEVROLET","model":"SUBURBAN","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_chevrolet_suburban","2017_chevrolet_suburban","2018_chevrolet_suburban"]},{"make":"CHEVROLET","model":"TAHOE","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_chevrolet_tahoe","2017_chevrolet_tahoe","2018_chevrolet_tahoe"]},{"make":"GMC","model":"ACADIA","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_gmc_acadia","2018_gmc_acadia"]},{"make":"GMC","model":"CANYON","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_gmc_canyon","2017_gmc_canyon","2018_gmc_canyon"]},{"make":"GMC","model":"SIERRA","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_gmc_sierra"]},{"make":"GMC","model":"SIERRA 1500","year_from":2016,"year_to":2016,"match":"base","vehicle_ids":["2016_gmc_sierra"]},{"make":"GMC","model":"SIERRA 3500","year_from":2018,"year_to":2018,"match":"base","vehicle_ids":["2018_gmc_sierra"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}