{"nhtsa_id":10137137,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-05-21","date":"2018-04-17","document_id":"SSM 47243","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:HATCHBACK/LIFTGATE; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2018 Edge and MKX vehicles built on or before 28-Feb-2018, may exhibit a concern of the liftgate ajar message remains on with the liftgate fully closed. The customer may also complain of an intermittent alarm activation. This may be due to a broken switch inside of the liftgate latch. Replace the liftgate latch. Refer to Workshop Manual (WSM), Section 501-14. For claiming, use causal part 7443150 with the appropriate body code for your vehicle and applicable labor operations in Section 12 of the Service Labor Times Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10137137-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10137137-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10137137","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EDGE","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_ford_edge"]},{"make":"LINCOLN","model":"MKX","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_lincoln_mkx"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}