{"nhtsa_id":10137127,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-05-21","date":"2018-04-06","document_id":"SSM 47219","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"Various 2018 vehicles equipped with SYNC or SYNC 3 automatic system updates via WI-FI are unable to connect to the vehicles 4G WI-FI Hotspot. SYNC/SYNC3 with automatic system updates do not support connecting SYNC to the vehicles internal 4G WI-FI Hotspot if equipped. The SYNC automatic update feature must be connected to an external Wi-Fi source to function properly. No repairs should be made in attempt to correct this concern.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10137127-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10137127-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10137127","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ESCAPE","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_ford_escape"]},{"make":"FORD","model":"EXPLORER","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_ford_explorer"]},{"make":"FORD","model":"F-150","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_ford_f-150"]},{"make":"FORD","model":"MUSTANG","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_ford_mustang"]},{"make":"LINCOLN","model":"CONTINENTAL","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_lincoln_continental"]},{"make":"LINCOLN","model":"MKC","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_lincoln_mkc"]},{"make":"LINCOLN","model":"MKX","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_lincoln_mkx"]},{"make":"LINCOLN","model":"MKZ","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_lincoln_mkz"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}