{"nhtsa_id":10137102,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-05-21","date":"2018-03-21","document_id":"SSM 47171","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. This may also include, under certain conditions, no Bluetooth streaming. Apple has released iOS 11.2.6 to address this concern. Advise the customer to update the device to iOS 11.2.6 and re-evaluate before performing any diagnosis or repairs for this condition. To check the iOS software level on an Apple iOS device, select Settings > General > About on the device.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10137102-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10137102-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10137102","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ECOSPORT","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_ford_ecosport"]},{"make":"FORD","model":"EDGE","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_ford_edge","2017_ford_edge","2018_ford_edge"]},{"make":"FORD","model":"EXPLORER","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_ford_explorer","2018_ford_explorer"]},{"make":"FORD","model":"F-150","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_ford_f-150","2017_ford_f-150","2018_ford_f-150"]},{"make":"FORD","model":"F-250 SD","year_from":2017,"year_to":2018,"match":"base","vehicle_ids":["2017_ford_f-250","2018_ford_f-250"]},{"make":"FORD","model":"F-350 SD","year_from":2017,"year_to":2018,"match":"base","vehicle_ids":["2017_ford_f-350","2018_ford_f-350"]},{"make":"FORD","model":"F-450 SD","year_from":2017,"year_to":2017,"match":"base","vehicle_ids":["2017_ford_f-450"]},{"make":"FORD","model":"F-650 SD","year_from":2017,"year_to":2018,"match":"base","vehicle_ids":["2017_ford_f-650","2018_ford_f-650"]},{"make":"FORD","model":"FLEX","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_ford_flex","2017_ford_flex","2018_ford_flex"]},{"make":"FORD","model":"FOCUS","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_ford_focus","2017_ford_focus","2018_ford_focus"]},{"make":"FORD","model":"FUSION","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_ford_fusion","2018_ford_fusion"]},{"make":"FORD","model":"MUSTANG","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_ford_mustang","2017_ford_mustang","2018_ford_mustang"]},{"make":"FORD","model":"TAURUS","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_ford_taurus","2017_ford_taurus","2018_ford_taurus"]},{"make":"FORD","model":"TRANSIT","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_ford_transit","2017_ford_transit","2018_ford_transit"]},{"make":"FORD","model":"TRANSIT CONNECT","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_ford_transit-connect"]},{"make":"LINCOLN","model":"CONTINENTAL","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_lincoln_continental","2018_lincoln_continental"]},{"make":"LINCOLN","model":"MKC","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_lincoln_mkc","2017_lincoln_mkc","2018_lincoln_mkc"]},{"make":"LINCOLN","model":"MKS","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_lincoln_mks"]},{"make":"LINCOLN","model":"MKT","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_lincoln_mkt","2017_lincoln_mkt","2018_lincoln_mkt"]},{"make":"LINCOLN","model":"MKX","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_lincoln_mkx","2017_lincoln_mkx","2018_lincoln_mkx"]},{"make":"LINCOLN","model":"MKZ","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_lincoln_mkz","2018_lincoln_mkz"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_lincoln_navigator","2017_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}