{"nhtsa_id":10137098,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-05-21","date":"2018-03-15","document_id":"SSM 47163","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL","mfr_system":null,"summary":"Some 2016-2018 Explorer vehicles equipped with automatic temperature control and premium AM/FM/CD may exhibit a broken or missing temperature control switch. The driver and passenger switches are now available separately from the control head. Replacement of the control head assembly is not necessary. The switches are driver and passenger specific and must be installed in the correct location with the red heat indicator facing up. HB5Z-19986-AA - Drivers Side Switch, HB5Z-19986-BA - Passengers Side Switch","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10137098-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10137098-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10137098","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"instrument-cluster","name":"Instrument cluster","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_ford_explorer","2017_ford_explorer","2018_ford_explorer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}