{"nhtsa_id":10137093,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-05-21","date":"2018-03-14","document_id":"SSM 47155","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2017 Escape and Focus vehicles may experience a message during key programing that states \"Back End Server Failed\". To correct this condition, reprogram the Remote Frequency Actuator (RFA) module to the latest level using Integrated Diagnostic System (IDS) or Ford J2534 Diagnostic Software (FJDS) release 108.06 or higher. For claiming, use causal part 19G481 and applicable labor operations in section 10 of the SLTS manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10137093-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10137093-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10137093","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ESCAPE","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_ford_escape"]},{"make":"FORD","model":"FOCUS","year_from":2017,"year_to":2017,"match":"exact","vehicle_ids":["2017_ford_focus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}