{"nhtsa_id":10136997,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-05-21","date":"2014-03-11","document_id":"24-001-14","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Flash: Front Defrost Button Does Not Respond At Times This bulletin involves selectively erasing and reprogramming the HVAC control module with new software. Customers may experience a situation where the touch screen climate controls may ignore the first press of the front defrost button if it is the first climate button pressed after ignition ON. The second press of the front defrost button works correctly. If another climate button is pressed prior to the front defrost button, then the control will respond as desired.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10136997-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10136997-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10136997","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_ram_1500"]},{"make":"RAM","model":"2500","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_ram_2500"]},{"make":"RAM","model":"3500","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_ram_3500"]},{"make":"RAM","model":"4500","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_ram_4500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}