{"nhtsa_id":10136973,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-05-21","date":"2014-02-25","document_id":"08-020-14","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"Flash: Radio May Be Muted Caused By The Amplifier Not Communicating This bulletin involves updating the Amplifier?s software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus. On further inspection U0186-00 Lost communication with the audio amplifier may be found.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10136973-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10136973-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10136973","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"DODGE","model":"DURANGO","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_dodge_durango"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_jeep_grand-cherokee"]},{"make":"RAM","model":"1500","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_ram_1500","2014_ram_1500"]},{"make":"RAM","model":"2500","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_ram_2500","2014_ram_2500"]},{"make":"RAM","model":"3500","year_from":2013,"year_to":2014,"match":"exact","vehicle_ids":["2013_ram_3500","2014_ram_3500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}