{"nhtsa_id":10136939,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-05-21","date":"2014-02-12","document_id":"9002385","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS","mfr_system":null,"summary":"Part Description: Upper and Lower Sliding Door Rollers Issue Description: If you are replacing this part for a NOISE condition, please perform the following procedure:~ 1. Cycle the sliding door to open, then close and inspect the upper track for hinge trim line contact to stud head contact.~ 2. Adjust the upper hinge accordingly to provide adequate clearance from the trim line to the stud heads in the track. See the Service Manual for hinge torque specification.~ 3. Apply a pea size amount of Krytox Lube (Service Part Number 05019060AA) to the upper and lower track at locations.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10136939-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10136939-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10136939","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"TOWN AND COUNTRY","year_from":2008,"year_to":2012,"match":"exact","vehicle_ids":["2008_chrysler_town-and-country","2009_chrysler_town-and-country","2010_chrysler_town-and-country","2011_chrysler_town-and-country","2012_chrysler_town-and-country"]},{"make":"DODGE","model":"CARAVAN","year_from":2008,"year_to":2012,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}