{"nhtsa_id":10136597,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-05-14","date":"2018-02-14","document_id":"SSM 47080","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10136597-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10136597-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10136597","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"C-MAX","year_from":2010,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"FORD","model":"C-MAX","year_from":2013,"year_to":2017,"match":"exact","vehicle_ids":["2013_ford_c-max","2014_ford_c-max","2015_ford_c-max","2016_ford_c-max","2017_ford_c-max"]},{"make":"FORD","model":"EDGE","year_from":2010,"year_to":2018,"match":"exact","vehicle_ids":["2010_ford_edge","2011_ford_edge","2012_ford_edge","2013_ford_edge","2014_ford_edge","2015_ford_edge","2016_ford_edge","2017_ford_edge","2018_ford_edge"]},{"make":"FORD","model":"ESCAPE","year_from":2010,"year_to":2018,"match":"exact","vehicle_ids":["2010_ford_escape","2011_ford_escape","2012_ford_escape","2013_ford_escape","2014_ford_escape","2015_ford_escape","2016_ford_escape","2017_ford_escape","2018_ford_escape"]},{"make":"FORD","model":"EXPEDITION","year_from":2010,"year_to":2017,"match":"exact","vehicle_ids":["2010_ford_expedition","2011_ford_expedition","2012_ford_expedition","2013_ford_expedition","2014_ford_expedition","2015_ford_expedition","2016_ford_expedition","2017_ford_expedition"]},{"make":"FORD","model":"EXPLORER","year_from":2010,"year_to":2018,"match":"exact","vehicle_ids":["2010_ford_explorer","2011_ford_explorer","2012_ford_explorer","2013_ford_explorer","2014_ford_explorer","2015_ford_explorer","2016_ford_explorer","2017_ford_explorer","2018_ford_explorer"]},{"make":"FORD","model":"F-150","year_from":2010,"year_to":2018,"match":"exact","vehicle_ids":["2010_ford_f-150","2011_ford_f-150","2012_ford_f-150","2013_ford_f-150","2014_ford_f-150","2015_ford_f-150","2016_ford_f-150","2017_ford_f-150","2018_ford_f-150"]},{"make":"FORD","model":"F-250 SD","year_from":2011,"year_to":2018,"match":"base","vehicle_ids":["2011_ford_f-250","2012_ford_f-250","2013_ford_f-250","2014_ford_f-250","2015_ford_f-250","2016_ford_f-250","2017_ford_f-250","2018_ford_f-250"]},{"make":"FORD","model":"F-350 SD","year_from":2011,"year_to":2018,"match":"base","vehicle_ids":["2011_ford_f-350","2012_ford_f-350","2013_ford_f-350","2014_ford_f-350","2015_ford_f-350","2016_ford_f-350","2017_ford_f-350","2018_ford_f-350"]},{"make":"FORD","model":"F-450 SD","year_from":2011,"year_to":2017,"match":"base","vehicle_ids":["2011_ford_f-450","2012_ford_f-450","2013_ford_f-450","2014_ford_f-450","2015_ford_f-450","2016_ford_f-450","2017_ford_f-450"]},{"make":"FORD","model":"F-550 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CONNECT","year_from":2013,"year_to":2017,"match":"exact","vehicle_ids":["2013_ford_transit-connect","2014_ford_transit-connect","2015_ford_transit-connect","2016_ford_transit-connect","2017_ford_transit-connect"]},{"make":"LINCOLN","model":"CONTINENTAL","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_lincoln_continental","2018_lincoln_continental"]},{"make":"LINCOLN","model":"MKC","year_from":2015,"year_to":2018,"match":"exact","vehicle_ids":["2015_lincoln_mkc","2016_lincoln_mkc","2017_lincoln_mkc","2018_lincoln_mkc"]},{"make":"LINCOLN","model":"MKS","year_from":2010,"year_to":2016,"match":"exact","vehicle_ids":["2010_lincoln_mks","2011_lincoln_mks","2012_lincoln_mks","2013_lincoln_mks","2014_lincoln_mks","2015_lincoln_mks","2016_lincoln_mks"]},{"make":"LINCOLN","model":"MKT","year_from":2010,"year_to":2018,"match":"exact","vehicle_ids":["2010_lincoln_mkt","2011_lincoln_mkt","2012_lincoln_mkt","2013_lincoln_mkt","2014_lincoln_mkt","2015_lincoln_mkt","2016_lincoln_mkt","2017_lincoln_mkt","2018_lincoln_mkt"]},{"make":"LINCOLN","model":"MKX","year_from":2010,"year_to":2018,"match":"exact","vehicle_ids":["2010_lincoln_mkx","2011_lincoln_mkx","2012_lincoln_mkx","2013_lincoln_mkx","2014_lincoln_mkx","2015_lincoln_mkx","2016_lincoln_mkx","2017_lincoln_mkx","2018_lincoln_mkx"]},{"make":"LINCOLN","model":"MKZ","year_from":2010,"year_to":2018,"match":"exact","vehicle_ids":["2010_lincoln_mkz","2011_lincoln_mkz","2012_lincoln_mkz","2013_lincoln_mkz","2014_lincoln_mkz","2015_lincoln_mkz","2016_lincoln_mkz","2017_lincoln_mkz","2018_lincoln_mkz"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2010,"year_to":2017,"match":"exact","vehicle_ids":["2010_lincoln_navigator","2011_lincoln_navigator","2012_lincoln_navigator","2013_lincoln_navigator","2014_lincoln_navigator","2015_lincoln_navigator","2016_lincoln_navigator","2017_lincoln_navigator"]},{"make":"MERCURY","model":"MILAN","year_from":2010,"year_to":2011,"match":"exact","vehicle_ids":["2010_mercury_milan","2011_mercury_milan"]},{"make":"MERCURY","model":"MOUNTAINEER","year_from":2010,"year_to":2010,"match":"exact","vehicle_ids":["2010_mercury_mountaineer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}