{"nhtsa_id":10136499,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-05-14","date":"2018-04-06","document_id":"TSBELE145_R1","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"TSB - HEAD UNIT MISMATCH WITH MICROPHONE - This bulletin has been revised to include additional information. This bulletin provides information regarding correct 3.3 Volt and 8 Volt microphone (MIC) matching with head unit part numbers on some 2014-2015MY vehicles, in the event that the following concern occurs after a head unit replacement: * ?Bluetooth sound cannot be heard during a phone call by the person I am talking to (on the receiving end)? * ?Voice recognition is not working? * ?Voice commands are not picked up at all?","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10136499-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10136499-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10136499","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"FORTE","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_kia_forte","2015_kia_forte"]},{"make":"KIA","model":"SORENTO","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_kia_sorento","2015_kia_sorento"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}