{"nhtsa_id":10136464,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-05-14","date":"2012-11-21","document_id":"23-022-12 REV. A","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS","mfr_system":null,"summary":"Knocking Sound From Instrument Panel Area Near The A-Pillar This bulletin involves adjusting the driver side hood hinge and if necessary replacing the hinge pivot bolt. The customer may experience a knocking sound from the instrument panel area near the A-pillar.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10136464-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10136464-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10136464","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"DODGE","model":"DURANGO","year_from":2011,"year_to":2012,"match":"exact","vehicle_ids":["2011_dodge_durango","2012_dodge_durango"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2011,"year_to":2012,"match":"exact","vehicle_ids":["2011_jeep_grand-cherokee","2012_jeep_grand-cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}