{"nhtsa_id":10136368,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-05-07","date":"2018-02-22","document_id":"09-001-18-3387a","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused by some SD cards for the MAZDA CONNECT navigation system being manufactured with improper hardware, resulting in a data reading error during extremely cold temperatures. To correct the concern, the SD card hardware has been changed.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10136368-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10136368-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10136368","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-3","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_mazda_cx-3","2017_mazda_cx-3","2018_mazda_cx-3"]},{"make":"MAZDA","model":"CX-5","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_mazda_cx-5","2017_mazda_cx-5"]},{"make":"MAZDA","model":"CX-9","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_mazda_cx-9","2017_mazda_cx-9","2018_mazda_cx-9"]},{"make":"MAZDA","model":"MAZDA3","year_from":2014,"year_to":2018,"match":"exact","vehicle_ids":["2014_mazda_mazda3","2015_mazda_mazda3","2016_mazda_mazda3","2017_mazda_mazda3","2018_mazda_mazda3"]},{"make":"MAZDA","model":"MAZDA6","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_mazda_mazda6","2017_mazda_mazda6"]},{"make":"MAZDA","model":"MX-5","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_mazda_mx-5","2017_mazda_mx-5"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}