{"nhtsa_id":10135161,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-05-07","date":"2018-02-08","document_id":"18039","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"18039 - Customer Satisfaction Program. Certain vehicles, equipped with the Hit the Road package (RPO PCX) may have a condition in which a double charge was applied for the optional roof rack cross rails at the time of vehicle purchase. Dealers are to provide the customer with a reimbursement check in the amount of $325.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10135161-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10135161-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10135161","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHEVROLET","model":"TRAVERSE","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_chevrolet_traverse"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}