{"nhtsa_id":10135010,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-04-23","date":"2018-02-01","document_id":"B010703","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","mfr_system":null,"summary":"BMW ENHANCED DEALER SELF-AUTHORIZED (DSA): The Dealer Self-Authorized Goodwill Program (DSA) provides your center with a tool to build and maintain customer confidence with the BMW brand during difficult situations. The objective is to exceed your customersÕ expectations, increase their satisfaction, and maintain product loyalty, leading to repeat sales.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10135010-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10135010-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10135010","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"BMW","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}