{"nhtsa_id":10133259,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-04-16","date":"2017-12-07","document_id":"A911765 2049406-","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"This bulletin contains repair instructions for when the A3 e-tron smartphone app or web portal do not work with the message ?Vehicle not reachable?.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10133259-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10133259-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10133259","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"AUDI","model":"A3 SPORTBACK E-TRON","year_from":2016,"year_to":2017,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}