{"nhtsa_id":10132909,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-04-02","date":"2016-11-14","document_id":"T-TT-0426-16","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"TT: Some technicians have experienced communication issues between the Techstream TESLA software program and Gateway ECU when attempting to read MIL ON information or firmware update. Utilize the troubleshooting steps provided in the recommendations section to establish communication between the Techstream TESLA software program and Gateway ECU for the following issues: * No VIN or No green light displayed * Failure of component firmware update","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10132909-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10132909-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10132909","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"TOYOTA","model":"RAV4 EV","year_from":2012,"year_to":2014,"match":"base","vehicle_ids":["2012_toyota_rav4","2013_toyota_rav4","2014_toyota_rav4"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}