{"nhtsa_id":10132242,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-04-02","date":"2013-07-18","document_id":"T-SB-0091-12 Rev","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES:DOORS:LATCH","mfr_system":null,"summary":"Some 2008-2012 model year Highlander and Highlander HV vehicles may exhibit a condition where the Power Back Door does not close properly. The Back Door may get to the fully closed position and then reverse to the open position. In cases where the Power Back Door does close, a pop or clunk noise may also be heard when the back door latch reaches the striker during the power close function.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10132242-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10132242-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10132242","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null},{"id":"door-latch","name":"Door latch","parent":"latches-locks"}],"codes":[],"topics":[],"vehicles":[{"make":"TOYOTA","model":"HIGHLANDER","year_from":2008,"year_to":2012,"match":"exact","vehicle_ids":["2008_toyota_highlander","2009_toyota_highlander","2010_toyota_highlander","2011_toyota_highlander","2012_toyota_highlander"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}