{"nhtsa_id":10131646,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-04-02","date":"2016-09-07","document_id":"15-203-16","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"All Models Equipped with STARLINK Telematics - This Service Information bulletin provides information for diagnosing customer concerns relating to: * Inoperative Voice Recognition (VR) features: Voice recognition activates but does not respond to any speech requests and then times out. * When making a hands-free phone call, the call recipient cannot hear the caller in the vehicle speaking. * Telematics system inoperative: no LEDs are on and pressing either the \"I\" or \"SOS\" button does not produce any response from the system.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10131646-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10131646-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10131646","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"SUBARU","model":"SUBARU","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}