{"nhtsa_id":10131380,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-04-02","date":"2018-03-20","document_id":"TS-WI-0257","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This removes the 1 to 2 second window in the VMIQ software programming immediately prior to the OEM and VMI computers go into 'sleep' mode. During that window, the OEM door operator module may not accept an open or close signal while manual door operation remains unaffected","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10131380-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10131380-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10131380","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_chrysler_pacifica","2018_chrysler_pacifica"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}