{"nhtsa_id":10129564,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-03-05","date":"2018-01-05","document_id":"02-002-18-3300d","mfr_campaign":null,"replaces":null,"component":"SUSPENSION:FRONT:SHOCK ABSORBER","mfr_system":null,"summary":"Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to: Upper front strut bearing (A) damage. (CX-5 and Mazda6) Squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6) The bump stopper (C) may be contacting the strut bearing when the front shock absorber is compressed, causing a popping noise. (Mazda6 only) The front lower arm bushing (D) is making a creak type noise in wet road conditions. (CX-5 and Mazda6).Front Shock Absorber Front Lower Arm To eliminate the noise, the following mass-production changes have been made: 1. The material and production method of the front strut bearing (A) has been changed. (CX-5 and Mazda6) 2. A protector has been installed onto the coil spring. (CX-5 and Mazda6) 3. The shape of the bump stopper (C) will be modified in the future. (Mazda6 only) 4. The shape of the coil spring has been changed. (CX-3 only) 5. Friction of the lower arm bushing has been reduced by adding a dry coating. (CX-5 and Mazda6). NOTE: The piston rod nut (B) requires replacement.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10129564-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10129564-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10129564","components":[{"id":"suspension","name":"Suspension","parent":null},{"id":"shock-strut","name":"Shocks and struts","parent":"suspension"}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-3","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_mazda_cx-3"]},{"make":"MAZDA","model":"CX-5","year_from":2013,"year_to":2017,"match":"exact","vehicle_ids":["2013_mazda_cx-5","2014_mazda_cx-5","2015_mazda_cx-5","2016_mazda_cx-5","2017_mazda_cx-5"]},{"make":"MAZDA","model":"MAZDA6","year_from":2014,"year_to":2017,"match":"exact","vehicle_ids":["2014_mazda_mazda6","2015_mazda_mazda6","2016_mazda_mazda6","2017_mazda_mazda6"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}