{"nhtsa_id":10128995,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-02-21","date":"2013-03-15","document_id":"08-015-13","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Loss Of Communications With Convergence Telematics Module (CTM) This Bulletin involves replacement of the Convergence Telematics Module (CTM). Customer may experience no response from voice recognition or Bluetooth features. On further inspection the technician may find U1733-87 Lost communication with the CTM.The condition is caused by the CTM not communicating.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10128995-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10128995-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10128995","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FIAT","model":"500","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_fiat_500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}