{"nhtsa_id":10128937,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-02-21","date":"2012-12-08","document_id":"08-057-12 REV. A","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"RBZ Or RHB Radio Software Enhancements This bulletin involves upgrading the software on the RBZ or RHB Radio. The customer may experience one or more of the following conditions. Digital photos loaded onto the hard drive intermittently get lost (RBZ & RHB). CD/DVD will not play (RHB only). Navigation accept screen will not clear (RHB only). Navigation shows ?acquiring signal? for an extended period of time (RHB only). New navigation graphics (RHB only).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10128937-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2012/MC-10128937-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10128937","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"200","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_chrysler_200"]},{"make":"DODGE","model":"CALIBER","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_dodge_caliber"]},{"make":"DODGE","model":"CHALLENGER","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_dodge_challenger"]},{"make":"DODGE","model":"DURANGO","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_dodge_durango"]},{"make":"DODGE","model":"GRAND CARAVAN","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_dodge_grand-caravan"]},{"make":"DODGE","model":"RAM 1500","year_from":2012,"year_to":2012,"match":"base","vehicle_ids":["2012_dodge_ram"]},{"make":"DODGE","model":"RAM 2500","year_from":2012,"year_to":2012,"match":"base","vehicle_ids":["2012_dodge_ram"]},{"make":"DODGE","model":"RAM 3500","year_from":2012,"year_to":2012,"match":"base","vehicle_ids":["2012_dodge_ram"]},{"make":"DODGE","model":"RAM 4500","year_from":2012,"year_to":2012,"match":"base","vehicle_ids":["2012_dodge_ram"]},{"make":"JEEP","model":"COMPASS","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_jeep_compass"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_jeep_grand-cherokee"]},{"make":"JEEP","model":"LIBERTY","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_jeep_liberty"]},{"make":"JEEP","model":"WRANGLER","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_jeep_wrangler"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}