{"nhtsa_id":10128656,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-02-12","date":"2018-01-05","document_id":"122-D5Y9E-02","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Customer Concern: There are reports of failed Porsche Car Connect (PCC) initializations. Technical Concern: Due to input handling in the VTS software, the Porsche Car Connect initialization fails. The ninth character in the VIN may be an ?X? (e.g. WP0AF2A7XHL123456). However, the system sees this ?X? character as invalid and does not transmit the installation code to the backend server. In this case, the initialization ends unsuccessfully. Additionally, the PCC portal does not register the failed attempt.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10128656-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2018/MC-10128656-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10128656","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"PORSCHE","model":"PANAMERA","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_porsche_panamera","2018_porsche_panamera"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}