{"nhtsa_id":10127546,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-01-29","date":"2017-11-15","document_id":"SGI17-50","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM","mfr_system":null,"summary":"In response to customer feedback on the performance of the InControl© Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of the following features and functions on a limited number of vehicles within the listed Affected Vehicle Range: - System unable to read Compact Discs (CD) and/or Digital Versatile Discs (DVD), with an error message may be displayed on the Touchscreen. - Touchscreen does not refresh. - Touchscreen fails to reboot after recently being turned OFF. - CD folder names are titled incorrectly as random numbers and the audio track identification numbers are displayed in the incorrect order. - Media Player - when ripping CDs to the Solid State Drive (SSD), the files are stored and playback is in the order that they are ripped in and not sequential by track ID. - No sound while operating the Global Navigation Satellite System (GNSS) with the Touchscreen. - Voice - poor performance. - Internet - no response.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10127546-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10127546-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10127546","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"LAND ROVER","model":"RANGE ROVER EVOQUE","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_land-rover_range-rover-evoque"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}