{"nhtsa_id":10127518,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2018-01-29","date":"2017-12-17","document_id":"SSM73699","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10127518-9999.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10127518-0001.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10127518","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"LAND ROVER","model":"DISCOVERY","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_land-rover_discovery","2018_land-rover_discovery"]},{"make":"LAND ROVER","model":"RANGE ROVER","year_from":2013,"year_to":2018,"match":"exact","vehicle_ids":["2013_land-rover_range-rover","2014_land-rover_range-rover","2015_land-rover_range-rover","2016_land-rover_range-rover","2017_land-rover_range-rover","2018_land-rover_range-rover"]},{"make":"LAND ROVER","model":"RANGE ROVER SPORT","year_from":2014,"year_to":2017,"match":"exact","vehicle_ids":["2014_land-rover_range-rover-sport","2015_land-rover_range-rover-sport","2016_land-rover_range-rover-sport","2017_land-rover_range-rover-sport"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}